Transferring support requests to a shared organization

Problem
You want to view your submitted support requests and/or transfer feedback within your organization from one person to another.

Solution

View your own or your organization’s feedback
In the feedback window, click the upper-right corner and select My requests or All requests → The request filter dialog will open.

You can filter feedback by Status, Creator, Type, or search using a keyword.

• Status (Open requests):

  • Open: The request is still active

  • Closed: The request has been resolved

• Creator (Created by anyone):

  • Created by anyone: All feedback regardless of author

  • Created by me: Your own requests

  • Where I am a participant: You’ve commented on the issue

• Type (Any request type):

  • New feature: Feature request

  • Technical support: Support request

Share your feedback

1. Open the feedback request

2. Click Share

3. Enter your organization’s name, e.g., “Yritys Oy”

4. Click Share