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Update Your Account

When the system administrator of your organization invites you as a user, you will receive an email. Then follow the steps below, depending on whether you already have a VertexID.

Case 1: You don’t have VertexID

  1. Click the link ‘Create VertexID’ in the email to update your account. (info) The link valid for 14 days.

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  1. Click the link ‘Click here to proceed’ .

  2. Carefully read our end user agreement.

  3. You need to agree to the terms and conditions and the cookie policy to continue.

  4. Create a strong password. The password must

    1. be at least 14 characters long.

    2. contain at least 1 numerical digit

    3. contain at least 1 special character

    4. contain at least 1 upper case character

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  1. Fill in your first name and last name

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  1. Your VertexID is ready. Click ‘ Back to Application’

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  1. Login to Sync with your VertexID.

Case 2: You already have VertexID

  1. Click the link ‘Accept invitation’ in the email.

  2. Carefully read our end user agreement.

  3. You need to agree to the terms and conditions and the cookie policy to continue.

  4. You are ready.

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